Privacy Policy

Last updated: April 2026

The short version

Nou is a contemplative companion. We treat your inner life with the same care you bring to it. We collect only what's needed to provide the service, we never sell your data, and we give you full control over what's stored.

What we collect

Account information

  • Email address (for authentication via Clerk)
  • Display name (if provided)
  • Subscription status

Conversation data

When you talk with Nou, your conversations are processed to provide responses. Conversation content is used to:

  • Generate thoughtful, contextual responses during your session
  • Build your Mirror (pattern analysis) if you are a Companion subscriber
  • Maintain episodic memory across sessions (Companion tier only)

Mirror pattern analysis

For Companion subscribers, Nou analyses conversation patterns to identify:

  • Recurring triggers and themes
  • Warm moments and growth edges
  • Somatic patterns (body-related observations you share)

This analysis is stored as structured summaries, not raw conversation transcripts. You can view, export, and delete your Mirror data at any time from Settings.

Episodic memory

Companion subscribers can opt into episodic memory, which allows Nou to remember key themes and context across sessions. This memory is stored as concise summaries — not full transcripts. You can view and delete individual memories or all memory from your Settings page at any time.

Constellation visualization data

The Constellation feature creates a visual map of your session themes and connections. This data is derived from your Mirror analysis and is stored as structured metadata (theme labels, connection strengths) — not conversation content.

What we do NOT store

  • Mental health diagnoses or clinical assessments
  • Full conversation transcripts (only structured summaries for Mirror/memory)
  • IP addresses or precise location data
  • Browsing history outside of Nou

Cross-product data sharing

Nou is part of the Immanence family of products. With your explicit consent, insights from your use of one Immanence product may inform your experience in another. For example, what Nou learns about your contemplative patterns could make prompts in other Immanence apps more resonant.

This sharing is always opt-in, never automatic. You can manage cross-product data sharing from your Immanence account settings at immanence.inc.

AI processing

Nou uses Anthropic's Claude API to generate responses. When you send a message:

  • Your message is sent to Anthropic's API for processing
  • Anthropic does not use your conversations to train their models
  • Conversations are processed in real-time and not stored by Anthropic beyond their standard API retention policy

Third-party services

We use the following services to provide Nou:

  • Clerk — authentication and account management
  • Supabase — database hosting (encrypted at rest)
  • Vercel — hosting and analytics (privacy-focused, no personal data)
  • Stripe — payment processing (we never see your full card number)
  • Anthropic — AI conversation processing

We never sell, rent, or share your personal data with third parties for marketing purposes.

Data controls

You have full control over your data:

  • View — See your Mirror data, memories, and Constellation from your Settings page
  • Export — Download your Mirror analysis as markdown
  • Delete — Remove individual memories, your entire Mirror, or your full account and all associated data

To request a full data export or account deletion, email privacy@immanence.inc.

Cookies and local storage

  • Session cookies for authentication
  • Locale preference in localStorage
  • No third-party tracking cookies
  • No advertising pixels

Children's privacy

Nou is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at privacy@immanence.inc.

Changes to this policy

We may update this policy as Nou evolves. Significant changes will be communicated via email or an in-app notice. Continued use after changes constitutes acceptance.

Contact

Questions about your privacy? privacy@immanence.inc

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